QuickBooks have always been known as best bookkeeping software services, it provides small and medium sized enterprises best accounting and finance solutions. QuickBooks makes it very easy for them to handle all of their finances. Some of the examples are QuickBooks payroll, QuickBooks payment, QuickBooks live etc. There are times when QuickBooks can get defected because of some malfunctioning, and it seems your QuickBooks subscription has lapsed. So for that time you don’t need to worry or even get tensed, we are there to help you.
All you need to do is follow this article till the very end without skipping any point, this will help you resolve your error.
What do you mean by QuickBooks Subscription has lapsed?
QuickBooks Subscription has lapsed is a very common error which QB users can face very frequently. In that case you don’t need to worry as it can happen to any QuickBooks user. It can happen because of not having an active subscription, having an active subscription is very necessary as without this you won’t be able to operate the software smoothly.
You need to know about this error message in detail then only you will get to know the root cause behind it and after that you will be able to solve it manually.
About Subscription:
Subscription allows you to use QuickBooks Desktop Software on a temporary basis. There are times when you will get an error message saying “It seems your QuickBooks subscription has lapsed, this happens when QuickBooks is not able to verify your subscription. Therefore you will no longer get to use the QuickBooks and also install it updates. The error suggests you to update your credit card or verify your internet connection. Don’t panic if you don’t know how to do it, just read our article to know more about it.
When does error QuickBooks Subscription has lapsed occur?
When you run or even install QuickBooks updates it first ensures the authenticity of the subscription. In case if the QB application is not able to verify your subscription for the QuickBooks application, a message will appear on the screen written as “Sorry, it looks like your subscription has lapsed, so we couldn’t update QuickBooks. But don’t worry! We can get you up and running in no time. Just call us to renew your subscription.”
The above mentioned error message might not damage any of your data but can surely create issue in effective application functioning. It won’t work properly, but there can’t be only one possible reason for your “QuickBooks subscription lapsed error.” There are many which you will find out after reading the whole article thoroughly.
Reasons that can provoke the QuickBooks Subscription has lapsed error:
The main reason behind the Subscription Error is that your QuickBooks Desktop has expired. But as mentioned above there can’t be one possible reason for any problem in this world. All the additional causes for the QuickBooks subscription error are mentioned below:
- If you have an outdated version of QuickBooks application, it can lead to Subscription lapsed error message.
- In case Intuit has cancelled or discontinued your QuickBooks Desktop version, QuickBooks subscription error will show up every time on screen.
- There can be a problem in your router or a misconfigured internet browser if you are facing network connectivity issues.
- If you have outdated credit card information, then you need to update that because QuickBooks won’t be able to renew it.
- You need to be careful while verifying the subscription in QuickBooks as there are times when installation errors can also provoke issues.
- If you have a corrupted product and license or even if you haven’t updated then this can be the reason you are receiving messages like “It seems your QuickBooks subscription has lapsed”
Possible impact of the Subscription lapsed error
- There are chances of data loss.
- Lots of inconsistency in your journal entries.
- You can also see error codes like QuickBooks Error 3371 status code 11118.
- You won’t be able to open or update payroll tax table to calculate the taxes.
- You can open the company file but won’t be able to work on it.
- No new and advanced feature in the program.
6 easy troubleshooting ways to fix QuickBooks subscription error
You don’t need to worry about your company’s data getting corrupted or affected by any chance because of the QuickBooks desktop subscription getting lapsed error. We are here for all your problems and have come up with some easy solutions which you just need to follow step by step.
Solution 1: Restore the license file and product
- In the first step, you need to collect each and every product and license information [Mandatory]
- Now you need to close your QB desktop.
- Search from your keyboard ‘the windows start button’.
- After that, a search box will appear on your screen, type ‘Run’ and press enter
- Next in the line type C:\ProgramData\Intuit\EntitlementClient\v8 and again press enter. [Do not miss any special character].
- If by any chance the folder is not opening then again type the same thing but in place of v8 type v6 [C:\ProgramData\Intuit\EntitlementClient\v6]
- Now search for the file EntitlementDataStore.ecml and click on it.
- Here you need to click on delete option and then to confirm that you are deleting your file click on YES.
- Further, you need to open QuickBooks Desktop and then the company file.
- In this step you will find some instructions appearing in front of your screen, follow that.
- Lastly, register yourself in QuickBooks again using your product and license information.
Solution 2: Install QuickBooks Desktop Tool Hub
There are some steps on how to install QuickBooks Tool Hub, this might help you tackle your QuickBooks subscription Error as there are times when your windows file gets corrupted and interrupts you from connecting to online services. Check below to know how to download it.
- First of all you need to open the QuickBooks Desktop Tool Hub and from there select ‘Installation Issues’ tab.
- Now click on the QuickBooks Install Diagnostic Tool. This helps in fixing any kind of windows files which makes QuickBooks run smoothly.
Solution 3: Update Bill information
You need to always update your billing information in case you are changing your business credit cards or even accounts. If you have changed any of the mentioned above and haven’t updated then you need to update your payment details so that you don’t have to face the subscription error.
Below are the given steps for updating your billing information:
- In the beginning, you as an admin, log in to the Customer Account Management Portal [CAMPs].
- After that, go to your products and services and then click on QuickBooks Desktop.
- Now go towards the payment information part and click on Edit option.
- In this step, you need to update all payment related information.
- After you are done executing the previous step, hit on the save and close option.
- Open QuickBooks Desktop and move your cursor towards the help tab and click on manage my license.
- In the end, there will an option given Sync License Data Online, click on it.
Expert Guide on: How To Transfer QuickBooks Data to a New Computer: Easy Steps
Solution 4: Change the settings of Internet Connection
Even after trying so many solutions the subscription error is still appearing? Don’t worry we are here for you. Your subscription error is still appearing maybe because QuickBooks needs you to update the internet connection settings. If you don’t know how to do it follow the steps provided below:
- Initially, what you need to do is search for Internet connection setup from the help menu.
- From there, choose “Use the Internet connection settings of my computer to establish a connection when the application accesses the internet”.
- After that, hit on the next.
- Here you need to choose and then right-click on the Advanced connection settings.
- You will see the Ok button on your screen, click on that.
- Press enter on the done option.
Solution 5: Disable the firewall (manually)
This might help you rectify the QuickBooks subscription lapsed error. Go for this solution when none of the above solutions worked, by using this you can manually disable the firewall and antivirus software. Follow each and every steps provided below very carefully:
- At the very beginning all you need to do is click on the Windows logo.
- After that, search for control panel in the box and click on it.
- There you will find system and security, you need to select it.
- Further, select windows defender firewall.
- From there, hit the turn windows defender firewall on or off option.
- Then, under the private network setting and public network settings you will find an option as turn off the windows defender firewall, select and then press enter.
- Lastly, install QuickBooks Desktop and re-run the update.
Solution 6: Reset the settings of Internet Explorer
There are chances that problems are in the settings of the Internet explorer. Resetting that might resolve the issue. Follow the detailed steps mentioned below:
- Firstly, go to your desktop and double click on the Internet Explorer.
- Now search for the tools menu and then click on the internet option. [In case you are not able to find the menu bar or even if it’s not showing on the screen just press the ALT key].
- After that, go to the advanced tab and from there click on the reset and restore defaults.
- And then in the end, select apply and press ok.
Conclusion
QuickBooks subscription has lapsed can be a bit difficult to solve, but with proper guidance you can get rid of it for forever. But on the other hand we totally accept and know that not every person can be an expertise in handling QuickBooks software and can find difficulty in handling the solutions.
Thereupon, if you need any kind of help regarding this error or any further assistance, feel free to call our professional and certified technical team on our toll-free number +1(805) 419-9019. They can help you resolve the QuickBooks subscription error with right knowledge.